Acrobats (detail), Japanese handscroll, nineteenth century. The Metropolitan Museum of Art, Gift of Mrs. Henry J. Bernheim, 1945.

Happiness

Volume XII, Number 3 | summer 2019

Miscellany

In 2016, Better Business World Wide hired “mystery shopping providers” to evaluate customer service around the world. The results were compiled in a Smiling Report, which found that Ireland scored the highest: 100 percent of customers received a smile. Shoppers in both Spain and Switzerland were greeted with a smile 97 percent of the time, while the lowest score was recorded in Hong Kong, where smiles occurred in only 48 percent of customer interactions.

Human happiness never remains long in the same place.

—Herodotus, c. 430 BC

Lapham’sLapham's seal iconDaily

The Colosseum, attributed to Robert Eaton, c. 1855.
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DÉjÀ Vu

Monumental Mistakes

2023:

Fitness instructor carves his girlfriend’s name into the Colosseum.

c. 1850:

Thompson of Sunderland makes his mark on Pompey’s pillar.

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